Privacy Policy

Vaultrix collects information needed to operate the platform, support users, process payments, manage access, track referrals, and provide support.

• Account information: name, email, login details
• Access/package information
• Stripe payment status and references
• Broker/exchange connection metadata
• Encrypted API credentials where applicable
• Performance and billing records
• Referral relationships and commissions
• Support tickets and messages
• Market update interactions where tracked
• Terms/disclosure acceptance timestamps
• Device and browser metadata where applicable

• API secrets are encrypted and not displayed after submission.
• Vaultrix does not need withdrawal access.
• Users should never submit withdrawal-enabled API keys.
• Vaultrix does not store client trading funds.
• Vaultrix does not store deposits or withdrawal balances as custodial funds.

• Create and manage accounts
• Grant access packages
• Validate exchange/API connections
• Track billing and performance records
• Process platform/service payments
• Manage referral rewards
• Record broker payouts
• Provide support
• Send notifications
• Maintain security and audit logs
• Comply with legal and compliance obligations

• Payments are processed by Stripe or other third-party processors.
• Vaultrix does not store full card details.
• Stripe may collect and process payment information under its own policies.

• Users may connect third-party accounts.
• Third-party broker/exchange terms and privacy policies apply.
• Vaultrix is not responsible for third-party broker/exchange privacy practices.

Vaultrix may share information with:

• Payment processors
• Broker/exchange/service providers as required
• Hosting and database infrastructure providers
• Compliance and legal advisors if needed
• Authorities where legally required

Vaultrix does not sell user data.

• Encryption for API credentials
• Role-based and admin controls
• Row-level security on user data
• Audit logs
• No system is 100% secure

Vaultrix retains records as needed for platform operation, billing, security, legal, dispute, and compliance purposes.

Users may:

• Update account information
• Disconnect or revoke exchange API access
• Contact support about data questions
• Request account/data review where applicable

Users are responsible for ensuring use of Vaultrix is permitted in their jurisdiction.

Vaultrix may update this Privacy Policy from time to time.

Questions: support@vaultrix.com